Financial product knowledge including home loans and business banking
Effective communication of financial terms
Kombuki is seeking a part-time Customer Banking Specialist for their Grafton branch, focusing on delivering exceptional customer service and supporting clients in their banking needs. The role involves engaging with customers about financial products and ensuring a seamless banking experience
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The Customer Banking Specialist will have in-depth conversations with customers to support their overall banking needs including Home Loans, Business Banking, and Financial Advice.
This role involves completing Financial Health Checks, educating customers on digital banking options, and championing risk-adverse processes and procedures.
Matching Summary
Match Score: 85
Kombuki is seeking a part-time Customer Banking Specialist for their Grafton branch, focusing on delivering exceptional customer service and supporting clients in their banking needs. The role involves engaging with customers about financial products and ensuring a seamless banking experience.
Skills & Requirements
Must-have
Exceptional customer service delivery
Financial product knowledge including Home Loans and Business Banking
Effective communication of financial terms
Problem solving and risk-adverse culture adherence
Ability to work in busy retail environment
Nice-to-have
Genuine interest in financial wellbeing
Ability to provide holistic financial solutions
Experience in retail or hospitality sectors
Key Requirements
Proven experience in customer service
Experience ideally in Financial Services, Retail or Hospitality
Availability for predetermined roster: Thursday & Friday 8.30am - 4.45pm