Sr Specialist Gbs Credit & Collections - E-commerce

adidas AG

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On-site
Sap and excel experience
Shared service environment experience
Dtc channel experience
The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together with the support in projects and process standardisation initiatives

Job Summary

  • The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together with the support in projects and process standardisation initiatives.
  • Ensure a timely collection of open marketplaces receivables balance by working closely with the customer, internal stakeholders and solve any causes of non-payments.
  • Be accountable and demonstrate ownership, being able to manage escalations towards management, proposing proactive feedback summary and recommended solutions in alignment with the department policy.

Matching Summary

The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together with the support in projects and process standardisation initiatives.

Skills & Requirements

Must-have

  • SAP and Excel experience
  • Shared Service environment experience
  • DTC channel experience
  • English communication skills
  • Financial controls

Nice-to-have

  • Customer relationship management
  • Problem solving and analytical skills
  • Growth mindset
  • Team player with compassion

Key Requirements

  • University degree in Accounting, Business Administration or similar
  • 5 plus years relevant work experience

Work Rights

Not specified

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