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Leidos UK is seeking an experienced SME Service Desk Analyst Lead to manage a team of Tier 1 analysts in supporting the Department of War's data and analytics program. The ideal candidate will have a strong technical background, leadership experience, and be comfortable in complex environments, contributing to mission-critical solutions.
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Job Summary
This role supports the delivery and enhancement of enterprise data and analytics products.
You will lead a team ensuring high-quality technical support and efficient issue resolution.
This position offers the opportunity to work on a high-visibility program at the intersection of data and emerging AI technologies.
Matching Summary
Match Score: 75
**
Leidos UK is seeking an experienced SME Service Desk Analyst Lead to manage a team of Tier 1 analysts in supporting the Department of War's data and analytics program. The ideal candidate will have a strong technical background, leadership experience, and be comfortable in complex environments, contributing to mission-critical solutions.
**
Salary
Base: $105,300.00 - $190,350.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Lead a team of service desk analysts
Experience with service desk ticketing systems
Strong problem-solving and troubleshooting skills
Nice-to-have
Experience with IT service management tools
Knowledge of data analytics and AI applications
Ability to work in complex stakeholder environments