Tier 1 Customer Support Specialist

Fortive Corporation

Remote, United States
Remote
Strong mechanical aptitude
Problem-solving skills
Ability to communicate technical information
The role offers a ground floor opportunity to join a growing team with advancement paths to Account Management, Professional Services, Sales, or Support

Job Summary

  • The role offers a ground floor opportunity to join a growing team with advancement paths to Account Management, Professional Services, Sales, or Support.
  • Employees will provide support for Fluke Reliability software applications in a Microsoft and Web-based environment using various communication technologies.
  • The company culture values employee contributions, work ethic, and professional development through the 'Grow Without Limits' initiative.

Matching Summary

The role offers a ground floor opportunity to join a growing team with advancement paths to Account Management, Professional Services, Sales, or Support.

Skills & Requirements

Must-have

  • Strong mechanical aptitude
  • Problem-solving skills
  • Ability to communicate technical information
  • Work efficiently with minimal supervision
  • Excellent organizational skills

Nice-to-have

  • Customer service experience
  • Database knowledge
  • Desire to help others with technical issues
  • Understanding of support process from customer point of view

Key Requirements

  • B.A. or B.S. degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter