Customer Success Manager - French Speaking

Workday Inc

Warsaw, Poland
Base: zł188,400 pln - zł282,600 pln; bonus/equity:...
Fully remote
3-5+ years customer facing services role
Fluency in french and english
1+ years project management experience with workday hcm payroll or financials
This role serves as the liaison between Professional Services and Production teams to ensure enterprise-level support for Workday products

Job Summary

  • This role serves as the liaison between Professional Services and Production teams to ensure enterprise-level support for Workday products.
  • The team is responsible for developing success plans that outline critical success factors and metrics for customer value realization.
  • Workday offers a flexible work approach requiring at least 50% time in-office or in the field while providing competitive compensation and benefits.

Matching Summary

Match Score: 85

This role serves as the liaison between Professional Services and Production teams to ensure enterprise-level support for Workday products.

Salary

Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 3-5+ years customer facing services role
  • Fluency in French and English
  • 1+ years project management experience with Workday HCM Payroll or Financials
  • Issue resolution and escalation management at executive levels

Nice-to-have

  • Functional domain expertise with Financials
  • Experience in complex software or SaaS environment
  • Account management and adoption planning experience
  • Ability to chair meetings with executive leadership

Key Requirements

  • Bachelor degree or equivalent work experience
  • Warsaw based only
  • Ability to travel up to 15%

Work Rights

Not specified

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