Rate: $22.52ph usd; bonus/equity: not specified; b...
On-site
Pms experience required
Microsoft windows computer literacy
Professional presentation and grooming standards
The Royal Service department serves as the communication hub of the resort, responsible for turning moments into memories through friendly and timely service
Job Summary
The Royal Service department serves as the communication hub of the resort, responsible for turning moments into memories through friendly and timely service.
Employees are expected to handle guest concerns quickly, maintain effective communication with all departments, and respond to texts within a three-minute timeframe.
The role offers competitive benefits including discounted rates at Accor properties worldwide, learning programs, and opportunities for national and international career advancement.
Matching Summary
The Royal Service department serves as the communication hub of the resort, responsible for turning moments into memories through friendly and timely service.
Salary
Rate: $22.52/hour USD; Bonus/Equity: Not specified; Benefits: Employee benefit card with discounted rates, learning programs, CSR activities
Skills & Requirements
Must-have
PMS experience required
Microsoft Windows computer literacy
Professional presentation and grooming standards
Ability to work independently in fast-paced environment
Knowledge of hotel emergency procedures
Nice-to-have
Previous leadership experience in guest relations
University/College degree in related discipline
Passion for service and positive attitude
Strong interpersonal and problem-solving abilities
Commitment to diversity and inclusion
Key Requirements
PMS experience required
Computer literacy in Microsoft Windows applications