Client Solutions & Delivery Associate Manager

The Warranty Group

Base: $74,600.00 - $124,700.00; bonus/equity: not ...
Fully remote
Program implementation and launch plans
Cross-functional collaboration
Process optimization
Assist in implementing programs and enhancements for a large strategic client, partnering closely with Client Services Manager teams for successful execution of initiatives

Job Summary

  • Assist in implementing programs and enhancements for a large strategic client, partnering closely with Client Services Manager teams for successful execution of initiatives.
  • Build effective client program launch plans, including enhancements and corrective actions, while understanding internal and client processes for potential redesigns.
  • Support client initiatives, ensure satisfaction, NPS scores, and retention by partnering with Client Services Management teams and understanding financial drivers.

Matching Summary

Assist in implementing programs and enhancements for a large strategic client, partnering closely with Client Services Manager teams for successful execution of initiatives.

Salary

Base: $74,600.00 - $124,700.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Program implementation and launch plans
  • Cross-functional collaboration
  • Process optimization
  • Client engagement and satisfaction
  • Microsoft Office Suite proficiency

Nice-to-have

  • Agile development environment experience
  • Extended service contracts knowledge
  • Retail appliance or mobile industry experience
  • Wrike project management tool experience

Key Requirements

  • Bachelor's degree in business management or similar
  • 2+ years Project Management experience
  • Ability to manage multiple priorities
  • Experience communicating with management and teams
  • Professional business judgment and collaborative style

Work Rights

Not specified

Tailored Resume

Cover Letter