Production Support Engineer – Ba4

Brightonparkbank

Whippany, New Jersey, US
Base: $80,000 - $120,000; bonus/equity: eligible f...
Itil standards for incident management
Unix based system shell scripting
Job scheduling using autosys or tws
Our mission is to deliver innovative solutions while ensuring the stability and reliability of applications within the Financial Crime Technology portfolio

Job Summary

  • Our mission is to deliver innovative solutions while ensuring the stability and reliability of applications within the Financial Crime Technology portfolio.
  • In this role, you will play a key part in resolving user‑reported production issues and batch failures, managing alerts, triaging incidents, and overseeing change and capacity management in alignment with ITIL standards.
  • Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

Matching Summary

Our mission is to deliver innovative solutions while ensuring the stability and reliability of applications within the Financial Crime Technology portfolio.

Salary

Base: $80,000 - $120,000; Bonus/Equity: Eligible for incentive award; Benefits: Medical, dental, vision, 401(k), life insurance, paid leave

Skills & Requirements

Must-have

  • ITIL standards for incident management
  • Unix based system shell scripting
  • job scheduling using Autosys or TWS
  • monitoring software performance
  • Log Analysis/Debugging
  • site reliability engineering
  • observability

Nice-to-have

  • analytical and troubleshooting skills
  • shift-based support environments
  • attention to detail
  • operational discipline
  • stakeholder management
  • business continuity management

Key Requirements

  • Experience applying ITIL standards
  • Experience with Database Technology, preferably Oracle
  • Experience writing shell/python scripts
  • Experience with monitoring software performance using App Dynamics, ITRS Geneos
  • Experience with Log Analysis/Debugging
  • Experience with site reliability engineering and observability

Work Rights

Not specified

Tailored Resume

Cover Letter