Customer Service Representative

Chathams Small Animal Hospital

North Chatham, NY, United States
$18 ph
On-site
Greet clients warmly
Answer multi-line phone system
Schedule appointments accurately
Chathams Small Animal Hospital is seeking a motivated Customer Service Representative to join their team. The ideal candidate should have strong communication skills, a friendly demeanor, and a passion for pets, while working in a fast-paced environment

Job Summary

  • Our Customer Service Representatives are the heart of our practice—they are often the first point of contact for our clients and play a vital role in creating a positive experience for both pets and their people.
  • Evening shifts are required and must be available to work Saturdays as needed.
  • Compensation includes $18 per hour, health and dental insurance, paid time off, 401(k) with company matching, and employee discounts for your pets.

Matching Summary

Match Score: 85

Chathams Small Animal Hospital is seeking a motivated Customer Service Representative to join their team. The ideal candidate should have strong communication skills, a friendly demeanor, and a passion for pets, while working in a fast-paced environment.

Salary

$18 per hour

Skills & Requirements

Must-have

  • Greet clients warmly
  • Answer multi-line phone system
  • Schedule appointments accurately
  • Process payments, refunds, and credits
  • Maintain patient records
  • Respond to client emails
  • Navigate veterinary software

Nice-to-have

  • Passion for pets
  • Positive, friendly attitude
  • Team player
  • Professional, supportive workplace

Key Requirements

  • High School Diploma, GED, or equivalent
  • At least one year of customer service experience
  • Ability to lift up to 50 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter