Customer Service Associate Part-time (20 Hrs)

Greystar Australia Pty Ltd

Part-time (20 hours)
Excellent customer service skills
Proficient in microsoft office packages
Strong relationship building skills
Greystar Australia is seeking a part-time Customer Service Associate to enhance resident experiences and manage property operations. The role involves customer service, administrative tasks, and community engagement to achieve occupancy and retention goals

Job Summary

  • The Customer Service Associate works as part of a team to provide day-to-day management of the property and its community.
  • Responsibilities include delivering exceptional customer service, managing maintenance requests, and conducting sales and leasing activities such as viewings.
  • The role requires participating in an on-call roster to provide out-of-hours emergency support and chasing outstanding rent arrears.

Matching Summary

Match Score: 85

Greystar Australia is seeking a part-time Customer Service Associate to enhance resident experiences and manage property operations. The role involves customer service, administrative tasks, and community engagement to achieve occupancy and retention goals.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Proficient in Microsoft Office packages
  • Strong relationship building skills
  • Ability to act autonomously
  • Fluent English verbal and written communication

Nice-to-have

  • Experience in customer facing service delivery
  • Knowledge of Health and Safety requirements
  • Enthusiasm for delivering exceptional experiences
  • Cultural awareness and adaptability
  • Numerical skills for administrative tasks

Key Requirements

  • Good level of general education
  • Significant experience in customer facing service delivery
  • Proficiency with databases or booking systems

Work Rights

Not specified

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