Appointment Business Center Scheduler Iii

University of Arkansas for Medical Sciences

Little Rock, Arkansas, US
$16.33ph; $33,966.40 yr; benefits eligible: yes
Not specified
Customer service in healthcare
Basic medical terminology knowledge
Intermediate computer proficiency
The University of Arkansas for Medical Sciences is seeking an Appointment Business Center Scheduler III to support patient care by coordinating appointments and managing communication in a call center environment. Ideal candidates will have customer service experience in healthcare and proficiency with medical terminology and office software

Job Summary

  • The University of Arkansas for Medical Sciences (UAMS) is a collaborative healthcare organization focused on improving patient care and the lives of Arkansans.
  • The Appointment Business Center Scheduler III plays a crucial role in supporting patient care activities by ensuring patient access to healthcare services and efficient organizational operations.
  • UAMS offers benefits such as medical, dental, and vision plans, holiday/vacation/sick leave, education discounts, and retirement matching for eligible positions.

Matching Summary

Match Score: 75

The University of Arkansas for Medical Sciences is seeking an Appointment Business Center Scheduler III to support patient care by coordinating appointments and managing communication in a call center environment. Ideal candidates will have customer service experience in healthcare and proficiency with medical terminology and office software.

Salary

$16.33/hr; $33,966.40 yr; Benefits Eligible: Yes

Skills & Requirements

Must-have

  • Customer service in healthcare
  • Basic medical terminology knowledge
  • Intermediate computer proficiency
  • Professional telephone etiquette
  • Strict confidentiality maintenance
  • Effective service recovery skills

Nice-to-have

  • Experience with EPIC system
  • Call center experience
  • Teamwork and diversity championing

Key Requirements

  • High School Diploma/GED
  • Three (3) years customer service experience
  • Proof of legal authority to work in the United States

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter