NAPA is seeking a Store Parts Professional in Austell, GA, who will provide excellent customer service by assisting customers with their parts needs, processing orders, and maintaining a thorough knowledge of products. The ideal candidate should possess strong communication skills and be detail-oriented, with a background in automotive parts
Job Summary
A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.
Demonstrates a thorough knowledge of products, performance standards, warranties, sales programs, and operating policies.
Outstanding health benefits and 401K are offered, along with opportunities for accessing multiple career paths and ongoing development.
Matching Summary
Match Score: 85
NAPA is seeking a Store Parts Professional in Austell, GA, who will provide excellent customer service by assisting customers with their parts needs, processing orders, and maintaining a thorough knowledge of products. The ideal candidate should possess strong communication skills and be detail-oriented, with a background in automotive parts.
Skills & Requirements
Must-have
Provide prompt and courteous service
Look up parts in catalogs or POS system
Process orders with accuracy and efficiency
Advise customers on product needs
Demonstrate product knowledge and sales practices
Maintain customer satisfaction
Operate a vehicle with manual transmission
Nice-to-have
Work on feet for entire shift
Lift and move up to 60 pounds
Bend or stoop to floor-level shelves
Reach upper shelves with stool or ladder
Move heavy equipment with aids
Key Requirements
High School Diploma or equivalent
ASE Parts Specialist certification
Functional literacy for part number recognition
Excellent communication and organizational skills
Ability to work in a fast-paced setting
Ability to work retail hours at any store location