Customer Experience Advisor | S1 | Retail Banking | Brighton Branch

Santander Arena

Brighton, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Outstanding customer service skills
Effective communication with customers
Flexible and multi-skilled approach
Santander is evolving into a technology-driven organisation focused on customer-centric transformation valuing bold thinking and innovation

Job Summary

  • Santander is evolving into a technology-driven organisation focused on customer-centric transformation valuing bold thinking and innovation.
  • The role involves being the first point of contact for customers in branch or over the phone, assisting with transactions, queries, and protecting customers against fraud.
  • Employees receive a starting salary of £25,000 plus benefits including pension contributions, healthcare, holiday allowance, and opportunities for global career growth.

Matching Summary

Santander is evolving into a technology-driven organisation focused on customer-centric transformation valuing bold thinking and innovation.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: Pension contributions, healthcare, holiday, life insurance, share plans

Skills & Requirements

Must-have

  • Outstanding customer service skills
  • Effective communication with customers
  • Flexible and multi-skilled approach
  • Working on a rota basis Monday to Saturday
  • Handling customer transactions and queries

Nice-to-have

  • Desire to go above-and-beyond for customers
  • Effective team working skills
  • Openness to broad range of activities
  • Ability to adapt to changing business needs

Key Requirements

  • Proven customer service experience
  • Right to work in the UK

Work Rights

Right to work in the UK required

Sponsorship: available

Tailored Resume

Cover Letter