Customer Success Associate I

Meazure Learning

India
Competitive pyy; performance-based bonuses; compyn...
Remote
1+ years remote customer success experience
English communication skills written and verbal
Proficiency in google apps and microsoft office suite
The role focuses on providing white glove service to ensure clients achieve their goals with Meazure Learning's proctoring services

Job Summary

  • The role focuses on providing white glove service to ensure clients achieve their goals with Meazure Learning's proctoring services.
  • You will manage a portfolio of 10-50 accounts generating $1M-$2M in annual revenue while driving retention and satisfaction.
  • The position offers competitive pay, performance-based bonuses, company-sponsored health insurance, and career growth opportunities.

Matching Summary

The role focuses on providing white glove service to ensure clients achieve their goals with Meazure Learning's proctoring services.

Salary

Competitive Pay; Performance-Based Bonuses; Company Sponsored Health Insurance Benefits

Skills & Requirements

Must-have

  • 1+ years remote customer success experience
  • English communication skills written and verbal
  • Proficiency in Google Apps and Microsoft Office Suite
  • Ability to manage 10-50 small-market accounts
  • Experience with Tableau or data reporting tools

Nice-to-have

  • MBA degree considered for freshers
  • Strong relationship building capabilities
  • Solution-focused problem-solving mindset
  • Proactive client engagement strategies
  • Adaptability to shifting market trends

Key Requirements

  • 1+ years of remote customer success experience
  • MBA fresher status considered
  • Fluency in English required
  • Availability during 8:00 AM – 5:00 PM EST

Work Rights

Not specified

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