Hotel Team Leader

Sofitel Sydney Wentworth

London, United Kingdom
On-site
Managing the team during the shift
Welcoming all guests with care
Proactively anticipating guest needs
Manage the team during the shift, ensuring all procedures are followed and welcoming guests with care and attention

Job Summary

  • Manage the team during the shift, ensuring all procedures are followed and welcoming guests with care and attention.
  • Proactively anticipate guest needs, handle feedback efficiently, and provide knowledge of hotel facilities and services.
  • Join a culture of excellence offering personal development programs, worldwide travel perks, and a pension scheme.

Matching Summary

Manage the team during the shift, ensuring all procedures are followed and welcoming guests with care and attention.

Skills & Requirements

Must-have

  • managing the team during the shift
  • welcoming all guests with care
  • proactively anticipating guest needs
  • handling guest feedback efficiently
  • serving alcohol and other drinks

Nice-to-have

  • culture of excellence
  • journey of self-discovery
  • exceptional career growth

Key Requirements

  • previous experience working at reception
  • knowledge of Opera Cloud preferred
  • good organisational skills
  • good leadership skills
  • good knowledge of Outlook

Work Rights

Not specified

Tailored Resume

Cover Letter