It Specialist Iii

Redwood Credit Union

Santa Rosa, United States
On-site
Advanced computer and network operations support
Second tier support of desktop and network equipment
Develop and maintain department operations
The specialist provides superior customer service that meets the RCU service standards and values to employees of Redwood Credit Union

Job Summary

  • The specialist provides superior customer service that meets the RCU service standards and values to employees of Redwood Credit Union.
  • Develop, maintain and follow department operations for Server and virtualized systems, network, storage, backup, and phone environments as assigned.
  • Research, develop and employ security standards and practices on the computing environment and assigned technologies.

Matching Summary

The specialist provides superior customer service that meets the RCU service standards and values to employees of Redwood Credit Union.

Skills & Requirements

Must-have

  • advanced computer and network operations support
  • second tier support of desktop and network equipment
  • develop and maintain department operations
  • ensure adequate controls in operational areas
  • research and employ security standards

Nice-to-have

  • superior customer service
  • inspire hope and elevate financial well-being
  • people-first approach
  • fostering a culture of heart and empathy

Key Requirements

  • Certified A+ and MCP professional
  • advanced end user support
  • train with vendors and provide mentorship

Work Rights

Not specified

Tailored Resume

Cover Letter