Senior Specialist Quality Services - Product Complaints

Sanofi Genzyme

Kuala Lumpur, Malaysia
Fluent japanese language skills
Product technical complaint handling
Gxp regulatory compliance knowledge
The role serves as a crucial link between R&D and Manufacturing facilities to secure the portfolio and deliver high-quality drugs and vaccines

Job Summary

  • The role serves as a crucial link between R&D and Manufacturing facilities to secure the portfolio and deliver high-quality drugs and vaccines.
  • Responsibilities include handling product technical complaints for medical devices and biologics while ensuring strict adherence to global and country-specific regulatory standards.
  • Candidates must be fluent in Japanese to facilitate communication for complaint handling across supported regions.

Matching Summary

The role serves as a crucial link between R&D and Manufacturing facilities to secure the portfolio and deliver high-quality drugs and vaccines.

Skills & Requirements

Must-have

  • Fluent Japanese language skills
  • Product technical complaint handling
  • GxP regulatory compliance knowledge
  • Cross-functional stakeholder collaboration
  • Quality Management System (QMS) record management

Nice-to-have

  • Strong analytical problem-solving abilities
  • Adaptability to dynamic environments
  • Continuous improvement mindset
  • Excellent English communication skills
  • Proactive identification of process improvements

Key Requirements

  • Bachelor's or Master's degree in Business Administration or related field
  • Minimum 1-2 years of professional experience in documentation
  • Fluency in Japanese (write, speak, read)
  • Proficiency in Quality DMS, Word, Excel, and PowerPoint

Work Rights

Not specified

Tailored Resume

Cover Letter