Client Safety Manager

Salvation Army

Blackburn, VIC, Australia
Incident management policy compliance
Risk identification and mitigation
Data record maintenance and reporting
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities dedicated to transforming lives and futures for the better

Job Summary

  • The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities dedicated to transforming lives and futures for the better.
  • The Client Safety Manager role involves ensuring effective incident management, supporting front-line leaders, identifying risks, and improving quality of care through collaboration and system enhancements.
  • Employees receive meaningful benefits including NFP salary packaging, flexible working conditions, paid parental leave, lifestyle discounts, and an inclusive culture that values diversity.

Matching Summary

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities dedicated to transforming lives and futures for the better.

Skills & Requirements

Must-have

  • Incident management policy compliance
  • Risk identification and mitigation
  • Data record maintenance and reporting
  • Root cause analysis of incidents
  • Collaboration with service teams
  • Proactive client safety strategies

Nice-to-have

  • Inclusive and diverse workplace culture
  • Passion for social impact
  • Career development opportunities
  • Flexible working conditions
  • Employee assistance program

Key Requirements

  • Qualifications in Quality Management, Social Work, Allied Health, Nursing or similar
  • More than five years experience in senior quality or client safety role
  • Experience leading social/human services delivery
  • National Criminal History Check
  • Working with Children Check
  • Valid Drivers License

Work Rights

National Criminal History Check and Working with Children Check required

Tailored Resume

Cover Letter