Sr Relationship Manager, Managed Technology Services

BMO Financial Group

Toronto, ON, Canada
Base: $94,600.00 - $176,000.00; bonus/equity: perf...
7/24/365 mission critical system monitoring
Incident management and service restoration
Infrastructure and application deployment
The role requires 7/24/365 monitoring and support of mission-critical systems to ensure business service levels are met

Job Summary

  • The role requires 7/24/365 monitoring and support of mission-critical systems to ensure business service levels are met.
  • Candidates will coordinate incident management, deploy changes to production environments, and engage third-party providers during outages.
  • BMO offers a comprehensive benefits package including health insurance, tuition reimbursement, and retirement savings plans.

Matching Summary

The role requires 7/24/365 monitoring and support of mission-critical systems to ensure business service levels are met.

Salary

Base: $94,600.00 - $176,000.00; Bonus/Equity: Performance-based incentives and discretionary bonuses possible; Benefits: Health insurance, tuition reimbursement, accident/life insurance, retirement savings

Skills & Requirements

Must-have

  • 7/24/365 mission critical system monitoring
  • Incident Management and service restoration
  • Infrastructure and application deployment
  • Third-party provider coordination during incidents
  • Root-cause analysis for production problems

Nice-to-have

  • Fostering diversity and inclusion culture
  • Strategic input into business decisions
  • Mentoring and team development skills
  • Proactive operational improvement initiatives

Key Requirements

  • 7-10 years of IT or business experience
  • BS/BA or MBA/MS in computer science or related field
  • Expert verbal and written communication skills
  • In-depth analytical and problem-solving abilities

Work Rights

Not specified

Tailored Resume

Cover Letter