Base: $47,703 - $55,209; bonus/equity: not specifi...
Hybrid
Explain retirement system statutes
Counsel members on benefit programs
Analyze member situations
The North Carolina Department of State Treasurer is seeking a Retirement Benefits Counselor to assist active and retired government employees with inquiries about retirement benefits and related programs. This hybrid role requires strong customer service skills and a comprehensive understanding of various retirement systems and regulations
Job Summary
The mission is to preserve, protect and sustain the state’s pension and healthcare plans, generate investment returns, properly account for funds, assure sound debt issuance, maintain the state’s “AAA” bond rating, and provide exemplary service.
This position assists active & retired state and local government employees, beneficiaries, employers and agencies with retirement and benefit inquiries by counseling and educating them on benefit programs.
Employees will have the opportunity to work remote AFTER orientation & completion of training classes, based on competencies displayed, with remote work being rotational on a 2-week basis.
Matching Summary
Match Score: 80
The North Carolina Department of State Treasurer is seeking a Retirement Benefits Counselor to assist active and retired government employees with inquiries about retirement benefits and related programs. This hybrid role requires strong customer service skills and a comprehensive understanding of various retirement systems and regulations.
Salary
Base: $47,703 - $55,209; Bonus/Equity: Not specified; Benefits: Comprehensive state benefits
Skills & Requirements
Must-have
Explain retirement system statutes
Counsel members on benefit programs
Analyze member situations
Liaise with other departments
Provide technical assistance to agencies
Nice-to-have
Customer service focus
Adaptable to legislative changes
Mentoring new personnel
Key Requirements
Bachelor’s degree or equivalent combination of training and experience
Two years of related experience
Must pass 8-week new hire training class
Must complete 9-month re-assessment and 4-week Disability training class