Client Safety Manager

The Salvation Army

Blackburn, VIC, Australia
Incident management policy adherence
Client incident data management
Risk identification and mitigation
The main purpose of the Client Safety Manager at TSA is to ensure the effective management of incidents by assessing, triaging, monitoring, maintaining, and reviewing incidents and related data to support front-line leaders in achieving successful resolution responses proactively

Job Summary

  • The main purpose of the Client Safety Manager at TSA is to ensure the effective management of incidents by assessing, triaging, monitoring, maintaining, and reviewing incidents and related data to support front-line leaders in achieving successful resolution responses proactively.
  • Key responsibilities include identifying and referring safeguarding matters, maintaining accurate data records, proactively identifying emerging trends and risks, and conducting thorough root cause analysis of incidents.
  • In return, the organization offers NFP salary packaging, flexible working conditions, paid parental leave, and opportunities for career development.

Matching Summary

The main purpose of the Client Safety Manager at TSA is to ensure the effective management of incidents by assessing, triaging, monitoring, maintaining, and reviewing incidents and related data to support front-line leaders in achieving successful resolution responses proactively.

Skills & Requirements

Must-have

  • Incident Management Policy adherence
  • Client incident data management
  • Risk identification and mitigation
  • Root cause analysis of incidents
  • Client safety protocols

Nice-to-have

  • Inclusive and diverse work environment
  • Passion for social impact
  • Alignment with organizational values

Key Requirements

  • Qualifications in Quality Management, Social Work, Allied Health, Nursing or similar
  • More than five years experience in senior quality or client safety role
  • Experience leading social/human services delivery
  • National Criminal History Check required
  • WWCC required
  • Valid Drivers License

Work Rights

Not specified

Tailored Resume

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