Temporary Customer Care Representative, Human Resources - Virtual

Alight Solutions

Base: 35,360.00 usd; bonus/equity: not specified; ...
Fully remote
High-speed broadband internet required
Strong empathy and communication skills
Ability to master complex information quickly
This role requires that qualified candidates must reside in one of the following states: East Region States, Central Region States, or West Region States

Job Summary

  • This role requires that qualified candidates must reside in one of the following states: East Region States, Central Region States, or West Region States.
  • Days are spent interacting with people over the phone to help them with questions they have about their healthcare benefits, 401k savings and retirement plans, leaves of absences and payroll.
  • As a temporary employee, you will be eligible for Medical, dental, and vision insurance (100% employee paid), Alight 401(k) Plan with company match, and Wellness Time.

Matching Summary

This role requires that qualified candidates must reside in one of the following states: East Region States, Central Region States, or West Region States.

Salary

Base: 35,360.00 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, and vision insurance - 100% employee paid, after tax; Alight 401(k) Plan – with company match after six months of service; Wellness Time – 1 hour for every 30 hours worked; Other Programs including the Employee Assistance Program and meQuillibrium

Skills & Requirements

Must-have

  • High-speed broadband internet required
  • Strong empathy and communication skills
  • Ability to master complex information quickly
  • Proficiency in navigating multiple computer systems

Nice-to-have

  • Passion for helping others
  • Enjoy solving problems
  • Experience in Health Care
  • Experience in Financial Services

Key Requirements

  • At least 4 years of customer service experience
  • High School diploma and 4 years of customer service experience
  • Associate’s degree and 2 years or customer service experience
  • Bachelor’s Degree
  • Must reside in specified East, Central, or West Region states

Work Rights

Must have work authorization

Tailored Resume

Cover Letter