Online Account Handler (frabelux)

AIG Europe S.A. (Belgium branch)

Belgium
In-office (primarily, as collaboration is emphasized)
Aig online platform support
Broker assistance via call and email
Administration of insurance processes
AIG Europe S.A. is seeking an Online Account Handler for its Belgium branch, responsible for managing the AIG Online platform and assisting brokers with inquiries. The ideal candidate should have over three years of administrative experience, a problem-solving mindset, and a proactive customer focus

Job Summary

  • You are responsible for the AIG Online platform that is used for brokers, acting as the single point of contact for all their questions via call and email.
  • This role involves significant administrative responsibilities including creating non-standard certificates, managing requests in booking systems, and following up with underwriting and brokers/customers.
  • AIG values in-person collaboration as a vital part of its culture, fostering a supportive and connected environment, and offers a Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

Match Score: 85

AIG Europe S.A. is seeking an Online Account Handler for its Belgium branch, responsible for managing the AIG Online platform and assisting brokers with inquiries. The ideal candidate should have over three years of administrative experience, a problem-solving mindset, and a proactive customer focus.

Skills & Requirements

Must-have

  • AIG Online platform support
  • Broker assistance via call and email
  • Administration of insurance processes
  • Handling referrals and booking systems
  • Internal and external reporting

Nice-to-have

  • Problem solver with solution-oriented mindset
  • Dynamic and international environment adaptability
  • Proactive and customer-focused approach
  • Accurate and precise work ethic

Key Requirements

  • 3+ years of demonstrated experience in administration
  • Experience in the world of insurance is an asset

Work Rights

Not specified

Tailored Resume

Cover Letter