Continuous Improvement Pm, Amazon Customer Excellence Systems (aces)
Amazon
Mx, Mexico
On-site
Benchmarking program management
Data analytics and process improvement
Cross-functional stakeholder coordination
The WW Benchmarking manager will define and execute analytical processes to produce targets relied on by all networks and lead the collection and implementation of best practices across the region
Job Summary
The WW Benchmarking manager will define and execute analytical processes to produce targets relied on by all networks and lead the collection and implementation of best practices across the region.
Amazon embraces differences and is committed to a culture of inclusion, offering flexibility in working hours and supporting career growth through mentorship and knowledge sharing.
This role requires managing multiple organizations, prioritizing requests, and supporting process improvements using LEAN principles to enhance Amazon Logistics operations.
Matching Summary
The WW Benchmarking manager will define and execute analytical processes to produce targets relied on by all networks and lead the collection and implementation of best practices across the region.
Skills & Requirements
Must-have
Benchmarking program management
Data analytics and process improvement
Cross-functional stakeholder coordination
LEAN principles application
Governance and compliance adherence
Travel up to 20%
Nice-to-have
Mentorship and career growth focus
Global and regional collaboration
Customer SLA improvement
Standard work rate measurement
Key Requirements
Experience in benchmarking and target setting
Analytical and data-driven decision making
Ability to manage cross-organizational initiatives