$20ph; + pyy differential for spynish language pro...
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Handle inbound service calls
Accurate data capture
Customer account monitoring
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Driveway Finance Corporation (DFC) is seeking a Customer Service Representative I for its call center in Tigard, OR. The role involves handling inbound customer calls, ensuring excellent service, and maintaining accurate account information, while offering competitive pay and a comprehensive benefits package.
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Job Summary
The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
Responsibilities include monitoring customer account details for irregularities, preparing documents, educating customers on account terms, and maintaining accurate customer account information.
The company offers competitive pay, medical, dental and vision plans, paid holidays & PTO, and other benefits like a 401(k) Retirement Plan and Employee Stock Purchase Plan.
Matching Summary
Match Score: 75
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Driveway Finance Corporation (DFC) is seeking a Customer Service Representative I for its call center in Tigard, OR. The role involves handling inbound customer calls, ensuring excellent service, and maintaining accurate account information, while offering competitive pay and a comprehensive benefits package.
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Salary
$20/hour; Additional pay differential for Spanish language proficiency; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
Handle inbound service calls
Accurate data capture
Customer account monitoring
Excellent communication skills
Attention to detail
Nice-to-have
Spanish language proficiency
Adapt to change
Focus on results
Desire to keep learning
Positive team player
Key Requirements
Previous telephone customer service experience preferred
Ability to perform accurate data input
Proficiency in MS Office (Excel, Word, Windows)
Ability to provide courteous, knowledgeable, and professional customer service