Patient Service Rep (psr) - Emergency Room

Advocate Health

Sheboygan, WI, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Create initial electronic health record
Verify demographic and insurance information
Discuss and collect patient responsibilities
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Discusses and collects co-pays and other out-of-pocket patient responsibilities, obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Create initial electronic health record
  • Verify demographic and insurance information
  • Discuss and collect patient responsibilities
  • Maintain patient confidentiality (HIPAA)
  • Handle high stress and fast-paced environment
  • Excellent customer service and communication skills

Nice-to-have

  • Demonstrate Advocate Health purpose and values
  • Exercise independent thinking and problem-solving
  • Act as a resource to other staff

Key Requirements

  • High School Graduate
  • No experience required
  • Ability to work flexible schedule including evenings and weekends
  • Must be available for 1st shift training

Work Rights

Not specified

Tailored Resume

Cover Letter