Personal Banking Associate Trainee - Mascouche

TD Bank

Mascouche, Quebec, Canada
Base: 45,700 - 61,000 cad; bonus/equity: not speci...
On-site
Customer service transactions
Provide information and advice
Digital banking trends education
TD Bank is seeking a Personal Banking Associate Trainee for their branch in Mascouche, Quebec. The role involves engaging with customers to address their banking needs and guiding them to appropriate resources, while fostering deep relationships and enhancing customer experience

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, a typical day may involve engaging customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.

Matching Summary

Match Score: 85

TD Bank is seeking a Personal Banking Associate Trainee for their branch in Mascouche, Quebec. The role involves engaging with customers to address their banking needs and guiding them to appropriate resources, while fostering deep relationships and enhancing customer experience.

Salary

Base: 45,700 - 61,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer service transactions
  • provide information and advice
  • digital banking trends education
  • cash and non-cash transactions support
  • recommend improvements to work practices

Nice-to-have

  • think like a customer
  • act like an owner
  • innovate with purpose
  • execute with speed and impact
  • positive and equitable work environment

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
  • Post-Secondary or Undergraduate degree (in related field) preferred
  • Proficiency in using MS Office
  • Mobile within the Assigned District

Work Rights

Not specified

Tailored Resume

Cover Letter