Virtual Job Fair

SunLife

Taguig City, Philippines
Inbound call center experience
Handle 3 concurrent chat sessions
Fluency in english speaking and writing
You will work with dynamic colleagues who are experts in their fields and eager to share their knowledge

Job Summary

  • You will work with dynamic colleagues who are experts in their fields and eager to share their knowledge.
  • Every day, you'll have new and exciting opportunities to make life brighter for our Clients who are at the heart of everything we do.
  • You will contribute to maintaining a positive, friendly and motivated environment within the team while adapting to changing business needs.

Matching Summary

You will work with dynamic colleagues who are experts in their fields and eager to share their knowledge.

Skills & Requirements

Must-have

  • Inbound call center experience
  • Handle 3 concurrent chat sessions
  • Fluency in English speaking and writing
  • Proficient Windows knowledge
  • Ability to multitask in fast paced environment
  • Provide superior customer service
  • Work night shifts and overtime

Nice-to-have

  • Customer centric approach
  • Strong team player
  • Demonstrate empathy and emotional control
  • Positive attitude
  • Adapt quickly to change
  • Good listening skills
  • Strong documentation and follow up skills

Key Requirements

  • Minimum 1 year inbound call center experience
  • Previous BPO experience in Healthcare/Insurance preferred
  • Fluency in English speaking and writing

Work Rights

Not specified

Tailored Resume

Cover Letter