As a Customer Learning Consultant, you will serve as the primary strategic partner and subject matter expert on learning methodologies for our largest global Enterprise accounts
Job Summary
As a Customer Learning Consultant, you will serve as the primary strategic partner and subject matter expert on learning methodologies for our largest global Enterprise accounts.
You will architect and execute comprehensive learning strategies that span the entire customer lifecycle, bridging the gap between high-stakes initial rollouts and long-term continuous education for multi-year partners.
We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
Matching Summary
As a Customer Learning Consultant, you will serve as the primary strategic partner and subject matter expert on learning methodologies for our largest global Enterprise accounts.
Skills & Requirements
Must-have
Customer lifecycle learning strategies
Translate SOWs into training plans
Customized learning for diverse cultures
Drive deep adoption and customer advocacy
High-impact training session design
Global travel up to 40%+
Nice-to-have
Voice of the customer to business
Collaborate with cross-functional teams
Energy to turn skeptical users into adopters
Growth mindset and feedback utilization
Key Requirements
3+ Years High-Impact SaaS Experience
Manage multiple large Enterprise accounts
Deep domain knowledge (Sales/Revenue Intelligence)
Executive presence for C-Suite engagement
Skilled at navigating resistance and influencing stakeholders