Relationship Banker - Gateway Plaza Financial Center
Bank of America
Raleigh, North Carolina, United States
Client engagement and transaction processing
Financial needs assessment and solution connection
Risk culture and operational excellence
Engage clients in the lobby to educate and assist with self-service transactions, accurately and efficiently processing cash as needed
Job Summary
Engage clients in the lobby to educate and assist with self-service transactions, accurately and efficiently processing cash as needed.
Conduct deep client conversations to understand financial and life priorities, connecting them to solutions that meet their financial goals.
Build relationships with clients to meet financial needs, partnering with experts in small business, lending, and investments to grow business knowledge.
Matching Summary
Engage clients in the lobby to educate and assist with self-service transactions, accurately and efficiently processing cash as needed.
Skills & Requirements
Must-have
Client engagement and transaction processing
Financial needs assessment and solution connection
Risk culture and operational excellence
Client experience management
Cash handling responsibilities
Nice-to-have
Enthusiastic and highly motivated self-starter
Collaborative relationship building
Passion and commitment to client success
Adaptability to new information and technology
Key Requirements
High School Diploma / GED / Secondary School or equivalent
Ability to work weekends and/or extended hours
Travel to any financial center location within a reasonable distance