Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience
Job Summary
Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.
This role requires a strategic thinker with a deep understanding of the health insurance market, who can drive sales and enhance customer experience.
Lead, mentor, motivate, inspire, engage and manage a team of ecommerce and telesales professionals to go the extra mile, display empathy at their core, understand customer needs and recommend suitable solutions.
Matching Summary
Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.
Skills & Requirements
Must-have
Customer focused tele-calling centre
Digital marketing fundamentals
Market trends and customer needs
Online customer buying journey optimization
Sales performance monitoring
Regulatory compliance
Nice-to-have
Challenging conventions
Zero to One and One to Hundred organisation
Empathy at their core
Incisive customer insights
Key Requirements
Bachelor's degree in Business, Marketing, or related field
Minimum 12-15 years experience
At least 3 years in leadership role
Proven track record in health insurance sales
Proficiency in digital marketing tools and CRM systems