Senior Manager - Service Now Solution Architect

Otis

Bengaluru, Karnataka, India
On-site
Servicenow platform expertise
Itil processes knowledge
Enterprise environment experience
Otis is seeking a Senior Manager - ServiceNow Solution Architect in Bengaluru, India, to lead the design and implementation of ServiceNow solutions. The ideal candidate will have 12-15 years of experience, including 3+ years specifically in ServiceNow architecture, and will play a crucial role in delivering high-quality client solutions while mentoring junior team members

Job Summary

  • Responsible for designing and implementing solutions on the ServiceNow platform, working closely with stakeholders to understand their needs and translating them into technical solutions.
  • Manage and implement ServiceNow Development standards and best practices along with Centre of Excellence (CoE).
  • Otis is the world’s leading elevator and escalator manufacturing, installation, and service company, moving 2.4 billion people every day.

Matching Summary

Match Score: 85

Otis is seeking a Senior Manager - ServiceNow Solution Architect in Bengaluru, India, to lead the design and implementation of ServiceNow solutions. The ideal candidate will have 12-15 years of experience, including 3+ years specifically in ServiceNow architecture, and will play a crucial role in delivering high-quality client solutions while mentoring junior team members.

Skills & Requirements

Must-have

  • ServiceNow platform expertise
  • ITIL processes knowledge
  • Enterprise environment experience
  • ServiceNow integrations
  • Technical documentation creation

Nice-to-have

  • Client satisfaction focus
  • Mentorship of junior team members
  • Industry best practices knowledge

Key Requirements

  • 12-15 years of experience
  • 3+ years of ServiceNow Architecture and Strategy
  • ServiceNow Certified System Administrator (CSA)
  • Certified Implementation Specialist (CIS-ITSM and CIS-CSM / FSM)
  • Certified Application Developer (CAD)

Work Rights

Not specified

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