Guest Services Supervisor - Worldmark Pinetop Resort

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Pinetop, Arizona, USA
Not specified
Guest check-in and check-out
Room inventory management
Front and back-of-house operations
The Guest Services Supervisor role at Worldmark Pinetop Resort, part of Travel + Leisure Co., seeks a proactive leader to enhance guest satisfaction and oversee daily operations. The ideal candidate will have supervisory experience in the hospitality sector and a commitment to providing exceptional customer service

Job Summary

  • As a Guest Services Supervisor, you’ll set the bar of excellence for your team every day.
  • Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations.
  • We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week.

Matching Summary

Match Score: 85

The Guest Services Supervisor role at Worldmark Pinetop Resort, part of Travel + Leisure Co., seeks a proactive leader to enhance guest satisfaction and oversee daily operations. The ideal candidate will have supervisory experience in the hospitality sector and a commitment to providing exceptional customer service.

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Room inventory management
  • Front and back-of-house operations
  • Guest satisfaction improvement
  • Problem resolution

Nice-to-have

  • Positive leadership style
  • Proactive problem solver
  • Team empowerment
  • Inclusive environment

Key Requirements

  • 1 year of supervisory or management level experience
  • 1 year of hotel, timeshare or hospitality service experience
  • Valid driver’s license
  • Working knowledge of computer software programs
  • Ability to analyze reports

Work Rights

Not specified

Tailored Resume

Cover Letter