AIA Group is seeking a Non-medical Claims Analyst responsible for processing insurance claims, ensuring compliance with established procedures, and maintaining effective communication with stakeholders. The ideal candidate should have at least five years of experience in the insurance industry, possess strong interpersonal skills, and be proficient in English and Malay
Job Summary
The role is responsible for determining the validity and authorizing settlement of major insurance claims including Critical Illness and Death.
Candidates must handle pending cases monthly to reduce pending ratios while meeting strict turnaround time targets.
The position requires fluency in both English and Malay languages to communicate effectively with stakeholders.
Matching Summary
Match Score: 75
AIA Group is seeking a Non-medical Claims Analyst responsible for processing insurance claims, ensuring compliance with established procedures, and maintaining effective communication with stakeholders. The ideal candidate should have at least five years of experience in the insurance industry, possess strong interpersonal skills, and be proficient in English and Malay.
Skills & Requirements
Must-have
5 years insurance industry experience
Knowledge of FSA 2013 regulations
Claims assessment and technical skills
Nice-to-have
Independent and self-starter attitude
Customer service oriented mindset
Positive interpersonal skills
Key Requirements
Bachelor's degree or equivalent
Minimum 5 years working experience in insurance industry
Spoken and written proficiency in English and Malay