Service Advisor

Darrell Waltrip Honda

Franklin, Tennessee, US
Not specified
Valid driver's license
3-5 years automotive experience
Customer service and interpersonal skills
Darrell Waltrip Honda is seeking a Service Advisor to manage customer service interactions concerning vehicle maintenance and repairs. The role involves advising customers on necessary services, scheduling appointments, and maintaining high customer satisfaction standards

Job Summary

  • The role is responsible for selling, identifying, and documenting service, maintenance, and repair services for customers.
  • Employees must advise customers on necessary services, compute costs for parts and labor, and schedule appointments.
  • The position requires maintaining CSI scores at or above company standards while adhering to all safety rules and regulations.

Matching Summary

Match Score: 75

Darrell Waltrip Honda is seeking a Service Advisor to manage customer service interactions concerning vehicle maintenance and repairs. The role involves advising customers on necessary services, scheduling appointments, and maintaining high customer satisfaction standards.

Skills & Requirements

Must-have

  • Valid Driver's License
  • 3-5 years automotive experience
  • Customer service and interpersonal skills
  • Dealership Management System knowledge
  • Intermediate Microsoft Office skills

Nice-to-have

  • Servant Leadership core values
  • Commitment to continuous improvement
  • Passion for winning culture
  • Teamwork through trust and respect
  • Integrity in decision making

Key Requirements

  • High School Diploma or GED
  • 3-5 years of work experience
  • Previous experience in automotive industry
  • Valid Driver's License required

Work Rights

Not specified

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