Call Center Agent

Cuffe & Taylor

Athens, Greece
**
Deep knowledge of ticketmaster technology
Proficient in ms office products
Strong attention to detail
** Cuffe & Taylor is seeking a part-time Call Center Agent in Athens, Greece, who will handle customer inquiries, manage orders, and resolve complaints while maintaining the company's reputation. The ideal candidate should have experience with Ticketmaster technology and possess strong communication and customer service skills. **

Job Summary

  • The role involves managing large amounts of inbound calls to complete orders, sell tickets, and resolve customer complaints.
  • Candidates must possess deep knowledge of Ticketmaster technology and proficiency in MS Office to support customers effectively.
  • The company is part of Live Nation Entertainment, offering a diverse culture driven by accessible leaders and enthusiastic teams.

Matching Summary

Match Score: 75

** Cuffe & Taylor is seeking a part-time Call Center Agent in Athens, Greece, who will handle customer inquiries, manage orders, and resolve complaints while maintaining the company's reputation. The ideal candidate should have experience with Ticketmaster technology and possess strong communication and customer service skills. **

Skills & Requirements

Must-have

  • Deep knowledge of Ticketmaster technology
  • Proficient in MS Office products
  • Strong attention to detail
  • Ability to multi-task effectively
  • Excellent verbal communication skills

Nice-to-have

  • Passion for live entertainment
  • Flexibility with different personalities
  • Commitment to diversity and inclusion
  • Teamwork and reliability values

Key Requirements

  • Permanent part-time contract availability
  • Experience with call center equipment/software
  • Data entry and database management skills

Work Rights

Not specified

Tailored Resume

Cover Letter