Customer Quality Engineer (m/f/x) & Problem Solving
Liebherr Machines Bulle SA
Bulle, Switzerland
On-site
Problem solving projects
Quality methods and tools
Track initiated actions
You analyse claims, take in charge problem solving projects using appropriate quality methods and tools (Shainin, 5 WHY, 8D)
Job Summary
You analyse claims, take in charge problem solving projects using appropriate quality methods and tools (Shainin, 5 WHY, 8D).
You organize and deploy training on problem solving methodology and ensure knowledge sharing within the company.
We offer you room for ideas, a secure job, modern and family-friendly employment conditions such as flexible working hours, home office, a company restaurant, training opportunities as well as many benefits.
Matching Summary
You analyse claims, take in charge problem solving projects using appropriate quality methods and tools (Shainin, 5 WHY, 8D).
Skills & Requirements
Must-have
Problem solving projects
Quality methods and tools
Track initiated actions
Customer Quality KPIs dashboard
Customer meetings and visits
Reliability and statistical analysis
Nice-to-have
Knowledge sharing within company
Room for ideas
Dynamic and independent family business
Key Requirements
Mechanical or industrial engineering degree
5 years of experience in technical and quality
3 years in customer quality and continuous improvement
Specific quality training (8D, VDA6.3, Six Sigma, SHAININ, ISO 9001)