Operational Excellence Consultant

Manulife

Quezon City, Philippines
Hybrid
Process and performance improvement projects
Data-driven baseline review
Process discovery sessions
Support the Operational Excellence Tower Leader in executing the Operational Excellence strategic initiatives of MBPS by delivering process and performance improvement projects

Job Summary

  • Support the Operational Excellence Tower Leader in executing the Operational Excellence strategic initiatives of MBPS by delivering process and performance improvement projects.
  • Identify key opportunities through a data-driven Baseline Review using the GBS Operational Excellence Assessment approach and design structured approaches and processes based on the GBS Operational Excellence Framework.
  • We’ll empower you to learn and grow the career you want, recognize and support you in a flexible environment where well-being and inclusion are more than just words.

Matching Summary

Support the Operational Excellence Tower Leader in executing the Operational Excellence strategic initiatives of MBPS by delivering process and performance improvement projects.

Skills & Requirements

Must-have

  • Process and performance improvement projects
  • Data-driven Baseline Review
  • Process discovery sessions
  • Process improvement/re-engineering
  • GBS Operational Excellence Framework
  • DMAIC, 7 Quality Tools, Statistical Analysis, A3, Design Thinking

Nice-to-have

  • Cultivate continuous improvement culture
  • Critical thinking in the organization
  • Industry best practices sharing
  • Consultant for operations leaders

Key Requirements

  • At least 3 yrs combined experience
  • Operations leadership role (Supervisor and above)
  • Sr. Analyst or Supervisor in key support functions
  • Process and Performance Improvement Consulting
  • Recruitment, Training, Quality, Workforce Management, Reporting
  • Experience in Finance and accounting role is preferred
  • CPA is an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter