Onsite Technology Support Experienced Professional

HITACHI ENERGY USA INC

Raleigh, North Carolina, United States
Fully remote
Hands-on it support experience
Device setup and logistics coordination
Hardware inventory and cmdb management
This role supports the reliable day-to-day operation of Hitachi Energy's Global Technology Support business by providing hands-on IT support within a power industry environment

Job Summary

  • This role supports the reliable day-to-day operation of Hitachi Energy's Global Technology Support business by providing hands-on IT support within a power industry environment.
  • You will diagnose and resolve IT-related issues efficiently while managing physical stock of IT devices and ensuring accurate updates in the Configuration Management Database.
  • The position offers exposure to operational IT services within a global power technology company with opportunities for career development and access to learning platforms.

Matching Summary

This role supports the reliable day-to-day operation of Hitachi Energy's Global Technology Support business by providing hands-on IT support within a power industry environment.

Skills & Requirements

Must-have

  • Hands-on IT support experience
  • Device setup and logistics coordination
  • Hardware inventory and CMDB management
  • Routine computer room inspections
  • Warranty case handling with OEM vendors

Nice-to-have

  • Proactive solution-oriented mindset
  • Clear communication with technical audiences
  • Experience in operational governance
  • Ability to work independently
  • Collaboration with internal teams and vendors

Key Requirements

  • Work authorization for United States
  • Formal IT qualification or apprenticeship
  • Onsite presence 5 days a week in Raleigh, NC

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter