Customer Service Associate

Accenture

Austin, TX, US
Hourly rates vary by location ranging from $20.10 ...
Minimum of 1 year customer service experience
Ability to work rotational shifts
Strong written and oral communication skills
The role involves handling medium to high volume inbound calls and solving routine problems largely through precedent and referral to general guidelines

Job Summary

  • The role involves handling medium to high volume inbound calls and solving routine problems largely through precedent and referral to general guidelines.
  • Accenture offers a market competitive suite of benefits including medical, dental, vision, life, long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.
  • This position is an individual contributor role within a team with a predetermined, focused scope of work, requiring detailed instruction on daily tasks.

Matching Summary

The role involves handling medium to high volume inbound calls and solving routine problems largely through precedent and referral to general guidelines.

Salary

Hourly rates vary by location ranging from $20.10 to $40.53; Bonus opportunities available; Comprehensive benefits package included

Skills & Requirements

Must-have

  • Minimum of 1 year customer service experience
  • Ability to work rotational shifts
  • Strong written and oral communication skills

Nice-to-have

  • Professional and friendly demeanor
  • Strong interpersonal skills
  • Ability to multitask effectively

Key Requirements

  • Minimum of 1 year of customer service experience
  • US work authorization without future sponsorship required

Work Rights

Must have US work authorization not requiring visa sponsorship

Tailored Resume

Cover Letter