Business Development Representative

Hendrick Honda Bradenton

Raleigh, North Carolina, US
Answer incoming phone calls using script
Schedule sales or service appointments
Log customer comments in dealership management system
The primary responsibility of this role is to generate leads and schedule appointments to support the dealership's sales and service goals

Job Summary

  • The primary responsibility of this role is to generate leads and schedule appointments to support the dealership's sales and service goals.
  • Employees must maintain a Customer Satisfaction Index (CSI) at or above company standards while following all safety rules and regulations.
  • The position requires regular attendance with scheduled shifts that may include evening hours, weekends, and holidays.

Matching Summary

The primary responsibility of this role is to generate leads and schedule appointments to support the dealership's sales and service goals.

Skills & Requirements

Must-have

  • Answer incoming phone calls using script
  • Schedule sales or service appointments
  • Log customer comments in Dealership Management System
  • Respond to internet inquiries via email and phone
  • Maintain CSI standards above company minimums

Nice-to-have

  • Demonstrate servant leadership core values
  • Show passion for winning culture
  • Commitment to continuous improvement mindset
  • Strong interpersonal communication skills
  • Ability to work flexible shifts including weekends

Key Requirements

  • High School Diploma or GED required
  • Up to 3 years of customer service experience preferred
  • Valid Driver's License required
  • Intermediate knowledge of Microsoft Office products
  • Experience with Dealership Management Systems preferred

Work Rights

Not specified

Tailored Resume

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