Hvac Truck Based Customer Resource Coordinator

Johnson Controls Inc

Pennsauken, United Kingdom
Base: $25.00-$35.00 hourly; bonus/equity: referral...
Not specified (potentially hybrid based on role responsibilities)
High school diploma or equivalent
Two to five years service industry experience
Service operations and scheduling management
Johnson Controls Inc is seeking an HVAC Truck Based Customer Resource Coordinator in Pennsauken, UK. The role involves scheduling customer service requests, managing technician schedules, and ensuring customer satisfaction, with a strong emphasis on communication and organization

Job Summary

  • This role involves receiving and scheduling customer calls for service while managing the schedule of assigned technicians and mechanics.
  • The position offers competitive starting pay, paid training, tuition reimbursement, and a company vehicle as applicable.
  • Candidates must demonstrate the ability to perform work independently while effectively communicating with internal and external clients.

Matching Summary

Match Score: 75

Johnson Controls Inc is seeking an HVAC Truck Based Customer Resource Coordinator in Pennsauken, UK. The role involves scheduling customer service requests, managing technician schedules, and ensuring customer satisfaction, with a strong emphasis on communication and organization.

Salary

Base: $25.00-$35.00 hourly; Bonus/Equity: Referral bonuses available; Benefits: Comprehensive medical/dental/vision, 401(k) match, HSA

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Two to five years service industry experience
  • Service operations and scheduling management
  • Strong organizational and attention to detail skills
  • Ability to handle diverse projects simultaneously

Nice-to-have

  • Associates degree preferred
  • Prior dispatch experience desired
  • Basic project accounting or costing principals
  • Experience with NxGen system
  • Ability to influence diverse teams

Key Requirements

  • High school diploma required
  • 2-5 years service industry experience
  • Dispatch experience preferred
  • Associates degree preferred

Work Rights

Not specified

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