It Support Technician | Legends Global Merchandise

Legends Global Merchandise

Indianapolis, IN, United States
Competitive salary, commensurate with experience; ...
End-user device administration
Point-of-sale system support
Application support and installation
Administers and supports end-user devices, including desktop and laptop computers, Macintosh workstations, mobile devices, IP phones, printers, and networking equipment

Job Summary

  • Administers and supports end-user devices, including desktop and laptop computers, Macintosh workstations, mobile devices, IP phones, printers, and networking equipment.
  • Prepares, maintains, tests, and supports point-of-sale systems, including mobile devices, credit card terminals, printers, wireless networking equipment, and Internet connectivity for scheduled events, stadiums, and retail locations.
  • Provides on-site support for local and/or special events (with travel required as needed).

Matching Summary

Administers and supports end-user devices, including desktop and laptop computers, Macintosh workstations, mobile devices, IP phones, printers, and networking equipment.

Salary

Competitive salary, commensurate with experience; Benefits: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Skills & Requirements

Must-have

  • End-user device administration
  • Point-of-sale system support
  • Application support and installation
  • User support request resolution
  • Ticketing system maintenance
  • Computer image building
  • Basic system administration

Nice-to-have

  • Customer service focused
  • Fast-paced dynamic environment
  • Analytical and problem-solving skills
  • Ability to work independently
  • Effective working relationships

Key Requirements

  • 2-year degree in related field
  • Minimum 2 years work experience
  • Help desk support experience
  • Desktop support experience
  • Application support experience
  • Point-of-sale support experience

Work Rights

Not specified

Tailored Resume

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