Troubleshooter Service / Rabat

KONE Belgique & Luxembourg

Rabat, Morocco
Not specified; not specified; competitive total re...
Fully remote
Minimum 5 years elevator maintenance experience
Electrical or mechanical engineering qualification
Mandatory elevator & escalator industry experience
This role is critical in resolving complex technical issues, improving equipment reliability, and enhancing the overall performance of maintenance operations

Job Summary

  • This role is critical in resolving complex technical issues, improving equipment reliability, and enhancing the overall performance of maintenance operations.
  • The company offers a competitive total reward package aligned with the Moroccan market along with ongoing technical training and development opportunities.
  • You will play a key role in supporting the development of Maintenance Technicians by explaining root causes and solutions to technical issues.

Matching Summary

This role is critical in resolving complex technical issues, improving equipment reliability, and enhancing the overall performance of maintenance operations.

Salary

Not specified; Not specified; Competitive total reward package aligned with the Moroccan market

Skills & Requirements

Must-have

  • Minimum 5 years elevator maintenance experience
  • Electrical or Mechanical Engineering qualification
  • Mandatory Elevator & Escalator industry experience
  • Strong troubleshooting and fault-finding skills
  • Knowledge of remote monitoring diagnostic systems

Nice-to-have

  • Experience with non-KONE equipment brands
  • Proactive customer-centric service mindset
  • Ability to generate repair sales leads
  • Strong analytical thinking and problem-solving
  • Willingness to share knowledge on Field Letters

Key Requirements

  • Minimum 5 years relevant experience
  • Qualification in Electrical or Mechanical Engineering
  • Mandatory E&E industry background

Work Rights

Not specified

Tailored Resume

Cover Letter