Branch Concierge - Strathfield

CommBank

Strathfield, Australia
Part-time (11.5 hours per week, predetermined roster)
Proven track record of exceptional customer service
Excellent communication skills
Professional demeanour and presence
CommBank is seeking a Branch Concierge for its Strathfield location to provide exceptional customer service in a retail banking environment. The role requires strong communication skills and a commitment to enhancing customer experiences through education and technology

Job Summary

  • As the public face of CommBank, you will greet customers, understand their enquiries, and guide them to the appropriate channels.
  • You will enhance the customer experience by building personal connections and demonstrating in-branch technology and digital banking options.
  • The role requires maintaining an approachable and professional demeanour while ensuring the branch runs effectively and efficiently.

Matching Summary

Match Score: 85

CommBank is seeking a Branch Concierge for its Strathfield location to provide exceptional customer service in a retail banking environment. The role requires strong communication skills and a commitment to enhancing customer experiences through education and technology.

Skills & Requirements

Must-have

  • Proven track record of exceptional customer service
  • Excellent communication skills
  • Professional demeanour and presence

Nice-to-have

  • Genuine interest in financial wellbeing
  • Ability to build personal connections
  • Interest in career growth with CommBank

Key Requirements

  • Experience in Financial Services, Retail, or Hospitality
  • Availability for Part Time Roster (11.5 hours per week)
  • No specific degree or certification mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter