Principal Product Manager, Google Gemini Enterprise For Customer Experience (gecx)

Five9

Remote, US
Not specified; not specified; not specified
Remote
Google gemini enterprise for customer experience integration
Ai/ml product management expertise
Autonomous agent strategy and execution
This role leads the seamless integration of Five9 contact center services with Google GECX to enable autonomous AI agents

Job Summary

  • This role leads the seamless integration of Five9 contact center services with Google GECX to enable autonomous AI agents.
  • The successful candidate will drive innovation at the intersection of user experience, digital channels, and artificial intelligence.
  • You will collaborate with a global team spanning the United States, Portugal, and India to define the product vision and roadmap.

Matching Summary

This role leads the seamless integration of Five9 contact center services with Google GECX to enable autonomous AI agents.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Google Gemini Enterprise for Customer Experience integration
  • AI/ML product management expertise
  • Autonomous agent strategy and execution
  • Cross-functional team leadership
  • Digital channel and UX innovation

Nice-to-have

  • Thought leadership in CX industry
  • Experience with global distributed teams
  • Passion for solving complex problems through AI
  • Strategic stakeholder influence
  • Deep technical expertise in AI agents

Key Requirements

  • Principal-level product leadership experience
  • Proven track record in AI/ML product management
  • Experience with strategic market analysis and competitive positioning

Work Rights

Must be authorized to work in the US

Tailored Resume

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