Not specified; not specified; comprehensive benefi...
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Bachelor's degree in engineering or related field
3-5 years technical support experience in software
Strong communication and problem-solving skills
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Aveva Group is seeking a Technical Support Engineer in Tokyo, Japan, to assist a diverse clientele, including Fortune 100 companies, by resolving technical issues and enhancing the customer experience. The ideal candidate will possess a relevant degree, technical support experience, and strong communication skills, while the position offers hybrid working, a comprehensive benefits package, and growth opportunities.
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Job Summary
The role involves investigating deep technical issues and communicating clearly with customers to solve complex challenges.
Employees will participate in a thorough training program including classroom sessions, customer interactions, and shadowing to master the PI system.
The position offers comprehensive benefits including flex working hours, 22 days of annual leave, and hybrid work options requiring three days in the office.
Matching Summary
Match Score: 75
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Aveva Group is seeking a Technical Support Engineer in Tokyo, Japan, to assist a diverse clientele, including Fortune 100 companies, by resolving technical issues and enhancing the customer experience. The ideal candidate will possess a relevant degree, technical support experience, and strong communication skills, while the position offers hybrid working, a comprehensive benefits package, and growth opportunities.
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Salary
Not specified; Not specified; Comprehensive benefits package including 22 days annual leave, parental leave, and education support
Skills & Requirements
Must-have
Bachelor's Degree in Engineering or related field
3-5 years technical support experience in software
Strong communication and problem-solving skills
Ability to learn PI system and industry technologies
Nice-to-have
Enthusiasm for helping people achieve business outcomes
Experience with Fortune 100 company environments
Additional language skills like Chinese, Spanish, Portuguese, or French
Key Requirements
Bachelor's, Master's, or PhD in Engineering, Math, CS, or Natural Sciences
3-5 years of previous technical support experience in a software environment
Work authorization verification via background check