Medical Information Director – Customer Management
argenx
Multiple Locations
Not specified
5+ years medical information experience
Phd or pharmd healthcare qualification
Managing medical information vendors
Argenx is seeking a Medical Information Director for Customer Management, focusing on delivering accurate medical information to healthcare professionals and organizations across Europe, the Middle East, and Australia. The role emphasizes compliance, quality assurance, and the management of medical inquiries, necessitating strong operational skills and relevant medical qualifications
Job Summary
The role supports the International Region, focusing on Europe, the Middle East, and Australia, to ensure timely and accurate responses to unsolicited medical inquiries.
Candidates will manage and train call center teams while ensuring all outputs meet the highest standards of medical accuracy and regulatory compliance.
The position requires liaising with publications and clinical development groups to maintain product expertise and synthesize internal and external literature.
Matching Summary
Match Score: 85
Argenx is seeking a Medical Information Director for Customer Management, focusing on delivering accurate medical information to healthcare professionals and organizations across Europe, the Middle East, and Australia. The role emphasizes compliance, quality assurance, and the management of medical inquiries, necessitating strong operational skills and relevant medical qualifications.
Skills & Requirements
Must-have
5+ years medical information experience
PhD or PharmD healthcare qualification
Managing medical information vendors
Inquiry management systems expertise
European regulatory compliance knowledge
Nice-to-have
Fluency in European languages
Experience in rare diseases
Componentized content creation skills
Content management system proficiency
Cross-functional collaboration abilities
Key Requirements
PhD or PharmD degree required
Minimum 5 years industry experience in medical information
Proven track record managing medical information vendors
Detailed understanding of European medical information regulations