Investment Expert Lead Generation – Tribe Investments – Bruxelles/gand/louvain-la-neuve

ING

Brussels, Belgium
Not specified; flexible remuneration pyckage menti...
Fluent dutch or french required
Outbound calling experience
Kyc and rfi administrative processing
The role involves proactively planning appointments with affluent clients through outbound calls, inbound inquiries, and digital channels to support Personal Bankers and Investment Experts

Job Summary

  • The role involves proactively planning appointments with affluent clients through outbound calls, inbound inquiries, and digital channels to support Personal Bankers and Investment Experts.
  • Candidates must possess expert knowledge in handling administrative service requests such as KYC, donations, and RFI while ensuring high customer satisfaction standards.
  • This position offers a steep learning curve with opportunities to grow into an Investment Expert Advice role within a dynamic, informal team environment.

Matching Summary

The role involves proactively planning appointments with affluent clients through outbound calls, inbound inquiries, and digital channels to support Personal Bankers and Investment Experts.

Salary

Not specified; Flexible remuneration package mentioned

Skills & Requirements

Must-have

  • Fluent Dutch or French required
  • Outbound calling experience
  • KYC and RFI administrative processing
  • Digital investment platform guidance
  • Customer satisfaction focus

Nice-to-have

  • Passion for client service excellence
  • Self-directed work style
  • Curious and continuous learning mindset
  • Flexible team collaboration
  • Interest in investment solutions

Key Requirements

  • FSMA professional ban attestation required
  • Fluency in Dutch and/or French
  • English language proficiency
  • No prior banking ban certificate

Work Rights

Attestation of absence of professional ban from FSMA required

Tailored Resume

Cover Letter