Servicenow Itam Lead

BMO

Toronto, Canada
$94,600.00 - $176,000.00; not specified; health in...
Servicenow cmdb data model
Csdm alignment
Cmdb health dashboards
Design, maintain, and enhance the ServiceNow CMDB data model, including CI classes, relationships, lifecycle states, reconciliation, and identification rules

Job Summary

  • Design, maintain, and enhance the ServiceNow CMDB data model, including CI classes, relationships, lifecycle states, reconciliation, and identification rules.
  • Engage stakeholders across infrastructure, cloud, security, architecture, service management, and application teams to define CMDB and ITOM needs.
  • BMO offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

Matching Summary

Design, maintain, and enhance the ServiceNow CMDB data model, including CI classes, relationships, lifecycle states, reconciliation, and identification rules.

Salary

$94,600.00 - $176,000.00; Not specified; health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans

Skills & Requirements

Must-have

  • ServiceNow CMDB data model
  • CSDM alignment
  • CMDB Health dashboards
  • ServiceNow ITOM modules
  • Discovery patterns
  • Service Mapping patterns

Nice-to-have

  • stakeholder engagement
  • continuous improvement
  • team mentorship
  • platform value maximization

Key Requirements

  • Advanced knowledge of CMDB class structures
  • Deep experience with writing, maintaining, and troubleshooting Discovery Patterns
  • Proven ability to gather, analyze, and document business requirements

Work Rights

Not specified

Tailored Resume

Cover Letter